A Disclosure Directive in eChart is an instruction that an individual gives to prevent their own information from being disclosed, viewed or printed. It is an “electronic mask” that is applied to all of the patient’s clinical information.
Only authorized eChart users with “Clinical View with Images & Override” access can override a Disclosure Directive. This role is assigned to users in professional roles who can prescribe within their scope of practice, such as physicians, nurse practitioners and midwives.
A Disclosure Directive override should only be performed after you have identified that the patient has a Disclosure Directive in place. If the patient has a Disclosure Directive, the error message below will appear.
Check the Override Disclosure Directive box, enter the patient file as usual, and enter Reason for Override when prompted.
Should I check the Disclosure Directive override button every time I see it?
Do not check the Override Disclosure Directive box unless you have identified that the patient has a Disclosure Directive in place.
If the patient has a Disclosure Directive, the error message below will appear.
Why did eChart restrict my access to a patient’s file when the patient never requested a Disclosure Directive be placed on their file?
As a security mechanism, the system reverts to protective mode when there is a technical problem while the problem is being resolved. While in protective mode, eChart treats every record as though an individual has requested a Disclosure Directive and every user is temporarily unauthorized access any clinical information on any patient regardless of your security access role. Depending on your access role, you are presented with one of the following messages:
If an attempt is made to override the directive, the record still remains inaccessible. Should this occur, please wait a few minutes and try again or contact the Service Desk at 204-940-8500.